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What to Expect at a Hot Tub Store: A Comprehensive Guide to Your Shopping Experience

Written By Ashley Field

10 Minute Read

If you have been dreaming of becoming a hot tub owner, you have probably been doing a lot of online research. You may have already determined the model you like from the brand you trust. You may have even started picking out color choices, thinking about the style of your hot tub, and envisioning your hot tub placed in your own home or backyard hydrotherapy haven.


But have you been to a hot tub store yet? This is one of the best ways to ensure you have chosen exactly the right hot tub for your specific needs and preferences. This article will serve as a comprehensive guide to your hot tub shopping experience. It will cover exactly what you should expect at a hot tub store as well as answer some commonly asked questions about visiting a hot tub store.


It will also offer suggestions on how to prepare for your visit to a hot tub store or spa showroom. Finally, this article will provide a comprehensive checklist to bring with you to ensure you maximize your visit to your hot tub dealership. If you are getting ready to visit a nearby spa dealership, read this article before you go.


What is a hot tub store?

Hot tubs can be purchased in many ways such as online, at a home show or outdoor expo, or at an authorized hot tub store. You may also hear a hot tub store referred to as a spa showroom or a hot tub dealer. For the record, the terms “spa” and “hot tub” are generally used interchangeably when referring to a portable hot tub such as a Jacuzzi® Hot Tub.


A hot tub store is a brick-and-mortar location where you can go to see and touch actual hot tub models. This is a great opportunity to view a selection of hot tub models in person so you can get a better idea about size, look, feel, and more.


How can I find hot tubs for sale near me?

The wonderful thing about the internet is that it can provide you with the answer to nearly any question. If you are searching for a hot tub, you can type “hot tubs for sale near me” into your search bar. You may find a number of options. However, you will want to make sure the hot tub store you visit has a stellar reputation and that it sells the brands and models that you are interested in. Remember that quality is important not only in the spa you purchase but also in the company and hot tub dealership from where you purchased it.


You’ll also want to make sure that beyond selection, the hot tub store you decide to purchase from has experienced and qualified staff, excellent customer service, and can offer you a wet test. You can learn more about a wet test below.


How should I prepare for a visit to my hot tub store?

Before you visit a hot tub store, you’ll want to prepare a little bit. A good place to start is by writing down a wish list of your dream hot tub. You’ll also want to determine where in your home, on your patio or deck, or in your backyard you plan to have your hot tub placed. This can help you narrow down your choices simply by determining the space you have to accommodate your new spa sanctuary and the hot tub that will be delivered and installed in that area.


Next, you’ll want to figure out what size spa you want. This will be based on the aforementioned size of your area as well as how many people will be using the hot tub. If you plan to use your hot tub for solitary soaking or for intimate time with a loved one, a small, or 2 to 3 person hot tub, may suit your needs. However, if you have a large family or lots of friends and you plan to use your hot tub for socialization and entertaining, you may want to consider a large hot tub that can accommodate anywhere from 6 to 10 bathers or more.


You will also want to determine which features you want your hot tub to have, such as waterfalls, lighting, high-performing equipment, advanced technology, specialty jets, and one-of-a-kind advancements such as Infrared and Red Light therapy, which is currently only available in select Jacuzzi® Hot Tubs. IR and Red Light therapy delivers the latest in hydromassage, combining relaxation and rejuvenation for the ultimate hot tub experience.


It’s also a good idea to determine how much you plan to spend on your dream hot tub prior to visiting a hot tub store. This can help you stay within your budget as you shop for the hot tub that will be best for you.

What can I expect at a hot tub store?

When you are ready for your visit to a hot tub store, you should expect a friendly greeting upon arrival from a knowledgeable and helpful salesperson. You should be able to look at a variety of models from reputable brands that you know have high-quality products. You may be able to view the hot tubs in vignettes that can help you imagine how your hot tub will look in your own outdoor oasis.


In addition to viewing a selection of models and brands, you may also be able to learn about additional options from specific brands. When looking at models you like, your hot tub dealer should be able to inform you about what comes standard with a particular model and what upgrades you might enjoy to further enhance your experience.


Your hot tub dealer should also be able to guide you through a brief tutorial of how a specific model you like works, so you know exactly how to use it when it is delivered and installed.


You can also ask about performing a wet test once you’ve narrowed down your choices to “the one.” When you do a wet test, you will get into the model you like when it is filled with water and operating. This way, you can determine if you like the seating configurations as well as the jets, which can often be adjusted for direction. Jet pressure can also be customized, depending on the model you choose.


You can also learn about any special deals that the hot tub store may have going on. They can also help you understand the warranties and financing options of a particular model as well as go over additional costs for delivery and installation. You can even find out approximately how much your hot tub will cost to operate every month. This way, you’ll have a clear understanding of upfront costs as well as ongoing running costs of your hot tub.


Where can I see and shop for Jacuzzi® Hot Tubs?

If you are looking specifically for a Jacuzzi® Hot Tub, you can find an authorized showroom using this online tool. Based on your zip code and the distance you are willing to travel, you will be provided with a list of nearby spa showrooms where you can find the Jacuzzi® Hot Tub of your dreams. You can also narrow down your search by filters such as “hot tub” and “swim spa.” 


Once you’ve entered this data and selected your chosen filters, you will be given a list of authorized Jacuzzi® Hot Tub showrooms as well as their contact information, location, hours of operation, and additional details so you arrange a visit. 

hot tub dealers

Can I find hot tub prices without going to a spa showroom?

If you prefer to skip the spa showroom visit or would like to determine the price of specific hot tub models prior to making a trip, there are several ways to accomplish this. When it comes to a Jacuzzi® Hot Tub, you can use the search filters as you browse our website to select the price range from entry-level, $5,000 to $8,999, to luxury, $19,000 or more.


You can request that a Jacuzzi® Hot Tub dealer contact you with more information by clicking “see price now” on any model on our website. You will simply enter your name and email information to get to this next step of your hot tub research and shopping experience.


Do hot tub dealerships have hot tub sales?

Every hot tub dealership is different, but the short answer to this question is yes. Most hot tub stores may offer special deals or sales on various brands and models. If you are looking for a specific model to go on sale, ask your spa dealer to contact you if it becomes eligible for a special deal.


Hot tub dealership visit checklist

Call ahead to see if you can simply stop in or if you need to make an appointment. Then take this handy checklist with you to your local hot tub store:


  • Bring measurements and photos of the area where you plan to have your hot tub placed.
  • If you are scheduled to do a wet test, bring a bathing suit or wear it under your clothing. And bring a towel to dry off.
  • Determine the basic size and shape of the hot tub you’d like and how many people will be using it.
  • Decide if you want your hot tub mostly for relaxation, recovery, entertainment, solo time, training, and so on.
  • Look, touch, and feel. Check out every model’s jets, seats, sound, maintenance, and family friendliness. For example, if you have little ones, a cool-down seat is a great place for children.
  • Ask about water care, ease of ownership, dealer references, delivery and installation details, and warranty and financing options.
  • Once you’ve made your purchase, ask about any pre-delivery information your hot tub dealer may have to share and ask when delivery and installation can be scheduled.
  • Ask your spa dealer if they have any photos of previous installations. This can give you an idea of what your delivery day might look like and also inspire some backyard design.


Affiliations: Jacuzzi® is a registered trademark of Jacuzzi Group. All rights reserved.


Medical disclaimer: This information is not intended to prescribe a particular diagnosis or course of action. We are not medical professionals. Please contact your GP or other medical professional for advice if you have any concerns about your current health or well-being.

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ashley fields

About The Author: Ashley Field

Director of Training, Jacuzzi Group

Ashley Field has been with Jacuzzi Group since 2016, previously having worked for Discover Financial Services and Taco Bell. When she was initially contacted about an opportunity with Jacuzzi Group, she loved the idea of building... Read Full Bio