How to spot fake online reviews
Even an unrelated review will bring down the overall star rating a business has on an online review site. Unfortunately, this type of review can taint the ratings of a certain product, service, or business, even though it has nothing to do with it. If people are simply relying on the number of stars a product, service, or business currently has on a site such as Yelp, for example, they may not choose to work with that company. They may not even realize that a poor review of something, such as not liking how often the business’s commercials run during a particular show, is what is actually lowering the star rating, not the actual performance of the product or service. If you searched Jacuzzi Bath Remodel reviews on Yelp, you may already suspect some instances of false or unrelated reviews.
If you are seeking information about a business based on reviews, it’s important to take everything you read with a grain of salt. You may want to key in on clues that can help you determine whether or not a review can be trusted. For example, if you read a review from a supposed customer in San Diego or Florida for Jacuzzi Bath Remodel of Arizona, you might want to be a little suspicious. Jacuzzi Bath Remodel of Arizona is likely authorized to perform a service, as the name suggests, specifically in Arizona. This situation begs the question, “How would a customer in San Diego, or anywhere outside of Arizona for that matter, have used this company?” Your answer will probably lead you to suspect that this type of Jacuzzi Bath Remodel review on Yelp might be false.
Another indication that a Yelp online review could be false is if the business is unclaimed. You’ll notice on some Yelp business review listings underneath the star rating, the word “unclaimed” appears in grey text. This means that the business has not yet been claimed by the owner or company representative. Companies that claim their businesses through Yelp have the opportunity to view business statistics, receive messages from prospective customers, and respond to reviews. This could potentially be a strategic marketing method for businesses, so it seems natural that many would indeed want to claim their business on Yelp. If you notice an “unclaimed” text under the rating, this could be an indication that the Yelp listing itself, as well as the negative reviews, are false or referring to a different company altogether. For example, the Jacuzzi Bath Remodel page on Yelp is unclaimed.
On the other hand, if a company only has endless, glowing reviews, you may also want to be a little suspicious. These could be fake reviews designed to help the company look trusted and credible, particularly if they are a new company just getting started or if they need to boost their sales.
How to search for a trusted bath remodel company
While honest, fact-based reviews can be extremely helpful in steering you to find the right product, service, or company, be wary of trusting everything you read on the internet. If you suspect you are reading false reviews, it’s a good idea to turn to other sources for information.
For example, you can seek other, more credible online sources such as the Better Business Bureau or a reliable local website that offers listings of home services such as landscaping, repairs, bath remodels, plumbing, and electrical. Through some of your own research, you may be able to gain additional insight, and more accurate information, than an online rating from an unknown source.
You may even want to call a bath remodel company directly or stop into their place of business. This way, you can get a true feel for the customer service that they provide. It’s in moments like this that you can also use your instincts to help you determine if the company is credible or not. The physical environment of their business can also serve as an indicator of the business, along with other factors such as if the customer service representatives confidently answer your questions with knowledge, expertise, and authority. Your needs should be heard, and you shouldn’t feel like a representative is pressuring you for a sale.
You can also reach out to your network of family, friends, and colleagues for their advice. Perhaps a neighbor recently had an excellent experience with a bath remodel company that they can connect you with. If you already know of a trusted brand that you like, such as Jacuzzi Bath Remodel, you can research the company’s website and request customer testimonials.
On the Jacuzzi Bath Remodel website, Jacuzzibathremodel.com, real, satisfied customer testimonials are shared and the company even has videos of real clients who share their experiences with Jacuzzi Bath Remodel on YouTube.
Remember that being as informed as possible about the process is also a crucial part of your experience. When it comes to your dream bath or shower remodel, your every desire should be expressed to the company to ensure the business can meet, and hopefully exceed, that expectation. Proper documentation should clearly state the expectations of the project, the timeframe, and the cost so there are no surprises down the line. Reading the fine print as well as the complete warranty coverage is important as well.