SmartTub® fees and pricing explained: what you need to know about Jacuzzi® SmartTub®

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If you have a hot tub and are looking for more convenience, energy savings, and peace of mind, the Jacuzzi® SmartTub® system may be just what you need. This intuitive, app-based system connects you to your spa, or spas, from anywhere, giving you complete control over your hot tub’s features, maintenance, and efficiency.

If you are curious about what SmartTub® does, what it actually costs, and whether it is worth it, this article is for you. As you read on, you will discover the answers to these questions and more. By the time you finish reading, you should have all the information you need to make an educated and informed decision about whether or not SmartTub® is right for you.

What is SmartTub®?

The Jacuzzi® SmartTub® is a proprietary innovative technology system built into most Jacuzzi® hot tubs and Jacuzzi® swim spas. SmartTub® connects your spa to your smartphone via the SmartTub® app, allowing you to remotely control and monitor your hot tub—anytime, from virtually anywhere.

Once activated, SmartTub® lets you:

Adjust water temperature
Start or stop jets and lights
Lock or unlock the control panel
Set up soak schedules
Monitor energy use
Receive maintenance alerts and reminders
Share diagnostic access with your authorized Jacuzzi® dealer
Get over-the-air software updates
Sync with Siri®, Alexa®, Google Assistant®, or wearable devices1

It’s a full-service, intelligent assistant for your spa that makes ownership easier, more efficient, and more enjoyable.

How does SmartTub® work?

Unlike most smart home systems that rely on Wi-Fi, SmartTub® uses cellular technology to connect. This means:

You don’t need to rely on your home’s Wi-Fi network.
There’s no need to enter passwords, reset routers, or worry about signal interference.
Your spa remains connected even in outdoor locations with weak or no Wi-Fi.

Once connected, your SmartTub® app gives you complete control. You can warm up your hot tub on your way home, set it to energy-saving mode while you’re away, or get notified if the spa detects a power outage or needs attention. You can also upgrade your SmartTub® to include the wireless sensor kit, which includes the Spa Cover Sensor that alerts you if your cover remains open; the Water Sensor, which detects moisture near sensitive components of your hot tub; and the Drain and Refill Sensor, which streamlines maintenance by indicating when your hot tub is drained and refilled. This enhances both security and efficiency.

How can SmartTub® save me money?

At first glance, SmartTub® may seem like a luxury, but it’s a powerful tool for cost-saving and energy efficiency. Here are some examples of how your SmartTub® can not only save you money, but also provide you with further convenience and ease of ownership:

Energy monitoring

You can track how much energy your hot tub is using and make adjustments to reduce waste. For example, you can schedule your spa to heat only during off-peak hours or lower the temperature when you’re out of town.

Preventative maintenance

By receiving automatic maintenance reminders—such as when to clean or replace filters—you can take care of minor issues before they become expensive repairs.

Remote troubleshooting

You can authorize your dealer to access your spa’s diagnostics remotely, which can reduce or eliminate service call fees and downtime.

Smart scheduling

By programming your spa only to run when needed, you reduce unnecessary cycles and extend the lifespan of your equipment. Over time, these small efficiencies add up, saving you money on both utility bills and maintenance costs.

Does SmartTub® have a monthly fee?

The SmartTub® system requires a subscription for full functionality after the first year. Here’s the breakdown:

First Year: Free

When you activate SmartTub® on a new Jacuzzi® hot tub or swim spa, you receive one year of cellular service at no cost.

After Year One: Subscription required

After the trial period, you’ll need to renew your subscription through the SmartTub® app to maintain remote access, alerts, and software updates. The subscription fee covers:

Ongoing cellular service
Cloud data storage
Remote diagnostics
Over-the-air software updates
Access to full SmartTub® features

Pricing for the SmartTub® subscription is a very cost-effective addition to your hot tub experience, particularly considering the value and convenience it offers. Typically, after an initial six-month trial period, a subscription is required. The subscription begins once the trial ends and usually costs $50 per year. It is necessary for LTE + Wi-Fi models starting in the second year of ownership to maintain system functionality, including remote monitoring and cellular connectivity.

Subscription fees are managed directly through the app, making it easy to renew annually or cancel at any time. Be sure to speak with your Jacuzzi® dealer about any additional fees, such as an enhanced monitoring fee to operate the wireless sensors on your SmartTub®.

Is SmartTub® secure?

Yes. The Jacuzzi® brand has made data privacy and protection a top priority for SmartTub® users.

Your data is encrypted and stored securely.
You remain in control of your personal information and can choose if and when to share access with your Jacuzzi® dealer.
Because SmartTub® doesn’t rely on your home’s Wi-Fi, it offers an extra layer of privacy and protection from potential network breaches.

Security isn’t just about keeping hackers out—it’s also about knowing your system won’t lose signal or drop commands due to poor or unreliable Wi-Fi. That’s part of what makes cellular technology such an innovative and stable solution.

What happens if there’s a power outage or no signal?

SmartTub® is designed to alert you if your hot tub loses power, so you’ll know as soon as the system detects an issue, assuming cellular coverage resumes once power is restored. However, if your spa is located in a very remote area with limited or no cellular service, it’s best to consult with your local Jacuzzi® dealer before activating or purchasing the system.

Can I control SmartTub® with Alexa® or Google Assistant®?

Yes. SmartTub® can be synced with:

Amazon Alexa®
Google Assistant®
Siri®
Wearable devices like Apple Watch® and Android Wear™ (in select markets)1

You’ll be able to use voice commands like:

“Alexa, set my hot tub temperature to 101 degrees” or “Alexa, turn on my hot tub’s lights.”

This adds even more ease and accessibility to your spa experience, especially when your hands are full or wet.

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Can I share access with my dealer for service?

Absolutely. One of the SmartTub® system’s most helpful features is dealer diagnostics. You can grant your authorized Jacuzzi® dealer temporary access to your hot tub’s data. This allows them to:

Run diagnostics remotely
Detect issues early
Guide you through minor fixes
Avoid unnecessary service calls

You can revoke access at any time, so you stay in control of your data and privacy.

How do I get started with SmartTub®?

Ready to connect your Jacuzzi® Hot Tub to SmartTub®? Here’s how:

Check compatibility:
Most new Jacuzzi® hot tubs and swim spas include SmartTub®, or offer it as an upgrade. If you already own a spa, check with your dealer to see if your model supports SmartTub®.
Download the app:
Get the SmartTub® app from the Apple App Store® or Google Play Store®1.
Create your account:
Set up your profile, pair your smartphone with your spa, and follow in-app prompts.
Activate your free trial:
Enjoy the first year of service for free. After that, renew via the app.
Start exploring features:
Take advantage of scheduling, energy monitoring, reminders, and remote access—anytime, from anywhere.

Why choose Jacuzzi® SmartTub®?

There are other smart spa systems out there, but none offer the seamless integration, reliability, or premium experience of Jacuzzi® SmartTub®. Because it’s designed specifically for Jacuzzi® hot tubs, you get:

Better performance
Advanced features like remote diagnostics and energy tracking
Reliable cellular connection
Effortless control through your phone, voice, or wearable
A system backed by one of the most trusted names in hydrotherapy

Whether you’re a first-time hot tub owner or upgrading an existing spa, SmartTub® is designed to give you less hassle and more time to enjoy the moments that matter.

Is SmartTub® really worth it?

If you are still pondering whether the SmartTub® system will be beneficial to you, consider the following aspects that SmartTub® brings to your hot tub experience, while you are in it and enjoying it, and even when you are thousands of miles away:

Convenience
Energy efficiency
Proactive maintenance
Long-term cost savings
Peace of mind

Furthermore, the subscription is modest, the features are robust, and the experience is unmatched. Once you’ve experienced the power of remote spa management, it’s hard to imagine going back.

So, whether you’re settling into your first Jacuzzi® hot tub or upgrading your spa experience, SmartTub® brings the future of hot tub ownership to your fingertips.

1Amazon Alexa®, Google Assistant®, Siri®, Apple Watch®, Android Wear™, Apple App Store®, and Google Play Store® are trademarks and registered trademarks of their respective owners.

Medical Disclaimer: This content is for informational purposes only and is not a substitute for medical advice, diagnosis, or treatment. Always consult your physician or a qualified healthcare provider with questions regarding any medical condition.

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