SmartTub® security and privacy
You might wonder about security. The Jacuzzi® brand has built the SmartTub® system with encryption and strong privacy controls. Your data isn’t shared without your consent, and if you grant dealer access, you remain in complete control of what they can see and for how long. Because it uses cellular connectivity instead of your home network, it also reduces the risk of Wi-Fi breaches.
What happens during outages or poor signal?
If your hot tub loses power, the SmartTub® app notifies you as soon as the system reconnects. In rare cases where there’s no cellular coverage, the app won’t function until service resumes. That’s why checking coverage in your area before activating your subscription is a good step—and your local Jacuzzi® dealer can help confirm that.
Subscription details
When you activate the SmartTub® system, your first year of service is included. After that, you can renew your subscription right in the app. This small yearly fee keeps your hot tub connected, ensures ongoing software updates, and supports all the convenience features you’ve come to rely on. Many owners find that the peace of mind and energy insights more than justify the cost.
How SmartTub® compares to other spa apps
Other hot tub brands may offer Wi-Fi–based apps, but these often come with connection issues in outdoor spaces or require manual updates. By contrast, Jacuzzi® SmartTub® is built directly into the spa system, offering:
- More reliable connectivity with cellular service.
- Seamless integration—not a third-party add-on.
- Stronger service support through direct dealer access.
- Regular updates that keep your spa future-ready.
In short, SmartTub® combines all the primary smart spa functions—control, monitoring, maintenance, and insights—into one intuitive platform.
Why you’ll love having a smart app for your spa
Imagine the difference it makes: instead of second-guessing your spa care, you’ll always know what’s happening with your hot tub. Your water is ready when you are. Your maintenance stays on track. Your energy use becomes more efficient. And your dealer can step in to help when needed—without delay.
The Jacuzzi® SmartTub® system gives you confidence, saves you time, and makes every soak more enjoyable. For many owners, it feels like having a personal spa concierge available 24/7.
Owning a hot tub is one of the best ways to invest in your wellness, recovery, and time with loved ones. Adding a smart app takes that investment to the next level by giving you simplicity, control, and peace of mind.
The Jacuzzi® SmartTub® system and app represent the future of spa ownership—seamlessly blending technology with relaxation. From remote temperature control and maintenance alerts to energy insights and dealer support, SmartTub® makes it easier than ever to care for your spa and maximize your enjoyment.
So when you’re setting up your new hot tub, don’t just think about where you’ll place it or what accessories you’ll buy. Think about how you’ll connect with it, too. With SmartTub®, you’re not only getting the latest innovation in spa technology—you’re getting a more innovative, more effortless way to relax.
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Disclaimer: Jacuzzi® is a registered trademark of Jacuzzi Group. All rights reserved.
Medical Disclaimer: This content is for informational purposes only and is not a substitute for medical advice, diagnosis, or treatment. Always consult your physician or a qualified healthcare provider with questions regarding any medical condition.