Cookie Policy

What are Cookies?

A cookie is a piece of information in the form of a very small text file that is placed on an internet user's hard drive. It is generated by a web page server, which is basically the computer that operates a web site. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tells a web site about the users behaviour whilst interacting with that website.

How we collect and use non-personal information from cookies

By accepting the use of cookies, data is passed between your device and our server such as what pages have been visited, what type of device, operating system and web broswer you use. We use information provided by cookies to analyse trends, administer our website, for research and marketing purposes to help provide you with a better and personailised user experience.

No personally identifiable information is collected by cookies.

Managing Cookies

All recent versions of popular browsers give users a level of control over cookies. Users can set their browsers to accept or reject all, or certain, cookies. Users can also set their browser to prompt them each time a cookie is offered.

Our Cookies

First Party Cookies

Name Type Duration Description
dwsid Session / Temporary Cookie Expires when the browser closes. Identifies the current browsing session.
dwsecuretoken_ Session / Temporary Cookie Expires when the browser closes. Used with dwsid to secure the session through HTTPS.
dwanonymous_ Persistent / Permanent Cookie Expiures after 180 days Random ID used to identify an unregistered shopper or a shopper who has not yet logged in independent of the session. For example, this is used to track basket and order activity and for analytics. It is not used for any activity that occurs after the shopper registers an account.
dwcustomer_ Persistent / Permanent Cookie Expires after 180 days Identifies a registered shopper. Used only when the shopper selects Remember Me. (This is an optional website feature.)
dwsourcecode_ Persistent / Permanent Cookie Expires after 1 Day Stores the source code for campaign and affiliate tracking.
dwpersonalization_ Persistent / Permanent Cookie Expires after 31 days Tracks participation in A/B test groups for analytics purposes. If the shopper participated in a test, then the value is cleared when the shopper logs out.
dwac_ Session / Temporary Cookie Expires when the browser closes. Stores the following data for analytics purposes: Session ID, report suite name, shopper’s customer ID, source code group ID (encoded), currency mnemonic, and time zone.
dw_dnt Session / Temporary Cookie Expires when the browser closes. Controls client-side JavaScript for Commerce Cloud tracking features (Analytics, Einstein, and ActiveData). Commerce Cloud sets it with each page response, based on the value of the corresponding session attribute
_gcl_au Persistent / Permanent Cookie Expires after 2 months This cookie is used by Google Analytics to understand user interaction with the website.
_ga Persistent / Permanent Cookie Expires after 2 years These cookies enable Google Analytics to function. This software helps us take and analyse visitor information such as browser usage and new visitor numbers. That information helps us to improve the website. The data stored in these cookies never contains any confidential information.
_gid Persistent / Permanent Cookie Expires after 1 day These cookies enable Google Analytics to function. This software helps us take and analyse visitor information such as browser usage and new visitor numbers. That information helps us to improve the website. The data stored in these cookies never contains any confidential information.
_gat Session / Temporary Cookie Expires after 1 minute This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
_fbp Persistent / Permanent Cookie Expires after 2 months This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
fr Persistent / Permanent Cookie Expires after 2 months The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.
ads/ga-audiences Session / Temporary Cookie Expires when the browser closes. Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.
tr Session / Temporary Cookie Expires when the browser closes. Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

 

Third-party Cookies

Name Type Duration Description
_global_lucky_opt_out Persistent / Permanent Cookie Expires after 10 years If set, will not run Lucky Orange. Set via our opt out links.
_lo_bn Persistent / Permanent Cookie Expires after 30 days This cookie enables Lucky Organge to function. This software helps us take and analyse visitor information to help us to improve the website and the expierience for the user.
_lo_cid Session / Temporary Cookie Expires when the browser closes. This cookie enables Lucky Organge to function. This software helps us take and analyse visitor information to help us to improve the website and the expierience for the user.
_lo_uid Persistent / Permanent Cookie Expires after 2 years This cookie enables Lucky Organge to function. This software helps us take and analyse visitor information to help us to improve the website and the expierience for the user.
_lo_rid Session / Temporary Cookie Expires after 30 minutes (extended if session is longer) This cookie enables Lucky Organge to function. This software helps us take and analyse visitor information to help us to improve the website and the expierience for the user.
_lo_v Persistent / Permanent Cookie Expires after 1 year (extedned if multiple visits) This cookie enables Lucky Organge to function. This software helps us take and analyse visitor information to help us to improve the website and the expierience for the user.
__lotl Persistent / Permanent Cookie Expires after 180 days This cookie enables Lucky Organge to function. This software helps us take and analyse visitor information to help us to improve the website and the expierience for the user.
__lotr Persistent / Permanent Cookie Expires after 180 days This cookie enables Lucky Organge to function. This software helps us take and analyse visitor information to help us to improve the website and the expierience for the user.

 

Other websites

There maybe links from our website to other websites. This Cookie Policy only applies to this website and not to any other websites including any websites linked from this site. Accessing those third party websites or sources requires you to leave this site. We do not control those third-party websites or any of the content they contain and you expressively acknowledge and agree that we are in no way responsible or liable for those third-party websites. Including, without limitation, the content, policies, failures, promotions, products, services or actions of those arising from those websites and/or any damages, losses, failures or regulations, including the privacy and cookie policies of each website you visit.