LAST UPDATED: September 2016

Jacuzzi Brands LLC respects the privacy of users who visit this website. Jacuzzi encourages its users to read this Privacy Policy from time to time as we revise and make changes without notice and at our sole discretion.

This Privacy Policy describes how Jacuzzi Brands LLC of 13925 City Center Drive, Suite 200, Chino Hills, California, USA, 91709 and its United States-based affiliates and subsidiaries (collectively, “Jacuzzi”) may handle and use personally identifiable information (“PII”) you submit directly or indirectly to Jacuzzi, whether through your use of any Jacuzzi website (each, a “Jacuzzi Website”), your offline submission of PII to Jacuzzi, your submission of PII to one or more third parties (including, authorized dealers) for transmission of the same to Jacuzzi, your direct messages through social media to Jacuzzi, or otherwise. Jaccuzi Websites also automatically collect information for the purposes of understanding our visitors and to deliver interest-based advertising. See “Choices About Advertising” for information on how to opt-out.

The purpose of this Privacy Policy is to help you make an informed decision about whether to use or continue using any Jacuzzi Website, whether to submit PII to Jacuzzi, and to exercise your choices with respect to your PII. If you do not agree to any of the terms of this Privacy Policy, please do not use any Jacuzzi Website or otherwise submit your PII to Jacuzzi. If you choose to provide Jacuzzi with PII, you consent to the storage and use of that information pursuant to this Privacy Policy.

If you need to contact Jacuzzi regarding this Privacy Policy or Jacuzzi’s use of PII, please direct your inquiries to [email protected]

Personal Information

Jacuzzi may collect personal information that can be used to identify you (i.e., PII). As used herein, PII may include, without limitation, your name, email address, mailing address, telephone number, your ordering history with Jacuzzi’s products or services, your shopping preferences and other information that could be used to identify you. Jacuzzi also collects the information in your resume submitted through our Job Board.

Jacuzzi uses your PII for business purposes, including:

    • to contact and communicate with you regarding your use of a Jacuzzi Website;
    • to respond to your questions;
    • to process a request you may make for information or materials;
    • to provide you with promotional information respecting products manufactured and/or distributed by or services offered by Jacuzzi, its affiliates, and/or its partners;
    • to assist you with products you have acquired through Jacuzzi and/or to provide you with warranty services respecting such products;
    • to contact you for market research purposes, including, without limitation, the potential customization of a Jacuzzi Website according to your interests;
    • to contact you when submit your resume to a posting on our Job Board and to review potential applications for job openings and candidate suitability;
    • to improve a Jacuzzi Website, to improve Jacuzzi’s products and services, and to provide the products, services, and customer support you may want;
    • for internal record keeping; and
    • to compile statistical records and other aggregate data about usage of a Jacuzzi Website in a way that does not personally identify you but that allows Jacuzzi to more effectively facilitate the promotion of its products and services to appropriate target audiences. Jacuzzi may hire third parties to help it collect and analyze such statistical data, and Jacuzzi may share such data with third parties for this purpose

Automatically Collected Information.

When you visit a Jacuzzi Website, Jacuzzi may automatically collect technical information, such as your browser type, the identity of your internet service provider, your computer’s operating system, the URL of the previous website you visited, and the IP address of the computer you are using. While none of this information standing alone can be easily used to identify you, it may be combined with PII you provide to Jacuzzi. Jacuzzi uses this information to diagnose problems, assist in system administration, to report aggregated information to our business and marketing partners and to audit the use of a Jacuzzi Website. In specific circumstances, Jacuzzi may use IP Addresses to assist in identifying an individual when we feel it is necessary to enforce compliance with a Jacuzzi Website Terms and Conditions.

Cookies and Other Similar Technologies.

When you visit a Jacuzzi Website, Jacuzzi may send a small text file to your computer called a “cookie” that identifies your browser to Jacuzzi’s server. Many web browsers automatically accept cookies, but as part of the functionality within your browser you usually can choose to decline to accept cookies if you prefer. If you disable your browser’s ability to collect cookies from Jacuzzi, certain portions of each Jacuzzi Website may not work properly during your visit to that website.

Like many other companies, we use technologies such as cookies, pixel tags (small image files) and other technologies to collect information on how users navigate a Jacuzzi Website or respond to our promotional communications, including advertisements on third party websites. We may also use this information to personalize the content of a Jacuzzi Website and communications to you and to provide you with personalized advertising through third party advertising networks when you are visiting other websites.

We participate in cross-device identification programs to understand which of your devices are linked to you. We use this information to create interest-based advertising and to understand how you use a Jacuzzi Website on different devices.

Jacuzzi shares Jacuzzi Website usage information about our visitors with selected third parties for the purpose of targeting our internet advertisements on third party websites that display our advertisements. To learn about what choices you have regarding interest-based advertising, scroll down to “Choices About Advertising”.


Jacuzzi uses third party analytics service providers, such as Google Analytics and others, to help better understand how visitors use a Jacuzzi Website. The technologies used by our analytics service providers may record information such as how often you use a Jacuzzi Website, which features you use or don’t use on the Jacuzzi Website, aggregated usage, and performance data.

Jacuzzi may compile data regarding your usage of a Jacuzzi Website and may analyze traffic log cookies to identify which Jacuzzi Website pages are being visited. Such data may help Jacuzzi provide you with a better Jacuzzi Website by enabling Jacuzzi to monitor which pages you find useful and which you do not

Do Not Track.

Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked.  At this time, we do not respond to browser “do not track” signals, but we do provide you the option to opt out of interest-based advertising. Scroll down to “Choices About Advertising” to learn more about opting-out.


Jacuzzi does not knowingly request, collect, or maintain PII from anyone under the age of thirteen (13) years old without verified parental consent. Jacuzzi’s intention is to refrain from collecting PII from anyone under the age of eighteen (18) years old, whether through a Jacuzzi Website or otherwise. If Jacuzzi learns of Jacuzzi’s collection of PII from anyone under the age of thirteen (13) years old without verified parental consent, Jacuzzi will remove this information from the database in which Jacuzzi stores it.


Jacuzzi treats collected PII as an asset that must be protected and utilizes security protocols and tools to safeguard and prevent PII in Jacuzzi’s control from loss or unauthorized access or disclosure. However, third parties may nonetheless unlawfully intercept or access transmissions or private communications concerning PII maintained by Jacuzzi. Although Jacuzzi works hard to protect the privacy of all PII over which Jacuzzi has control, Jacuzzi does not promise, warrant, or guarantee, and thus you should not expect, that any PII you submit to Jacuzzi will always remain private. Your submission, whether direct or indirect, of PII to Jacuzzi is therefore done at your own risk.


Disclosures To Affiliates, Partners, And Service Providers.

Jacuzzi may disclose your PII to (a) any Jacuzzi affiliate, (b) any Jacuzzi subsidiary, (c) any third-party authorized dealer of products manufactured and/or distributed by Jacuzzi or by any Jacuzzi affiliate or subsidiary; and (d) any third-party entity allowed to act as an authorized warranty service center for products manufactured and/or distributed by Jacuzzi or by any Jacuzzi affiliate or subsidiary. Any of these entities may use the PII you provide to Jacuzzi to contact you regarding products and/or services you acquired from Jacuzzi or to discuss products and/or services Jacuzzi or any Jacuzzi affiliate or subsidiary may have to offer you or in which you may be interested. Jacuzzi may also disclose your PII to any service provider that assists Jacuzzi in operating any Jacuzzi Website and in conducting Jacuzzi’s business.

Other Disclosures Generally Prohibited; Exceptions.

Jacuzzi may share PII as it deems necessary in its sole and absolute discretion (a) to prevent an emergency, (b) to protect or enforce the rights of Jacuzzi, of any Jacuzzi affiliate or subsidiary, or of any third party, (c) to comply with any law, rule, court order, or subpoena, (d) to protect the business, property, or operations of Jacuzzi or of any Jacuzzi affiliate or subsidiary, or (e) in connection with any sale, acquisition, merger, or other combination of the business of Jacuzzi or of any Jacuzzi affiliate or subsidiary with any third party.

Disclosures At Your Request.

Jacuzzi may share your PII with third parties to whom you explicitly ask Jacuzzi to send your information.


Each Jacuzzi Website may contain links to third party websites to which this Privacy Policy does not apply. If you use any such link to leave a Jacuzzi Website, Jacuzzi (a) may not have any control over the website to which you may be directed and (b) is not responsible for the protection and privacy of any private information you provide to the operator of that other website. Jacuzzi strongly encourages you to read the privacy policy of any website you visit, whether you navigate to that website through a Jacuzzi Website or otherwise, to discern what information that third party website may collect from you and how the operators of that third party website may use such collected information.


If you would like to review or update your PII as maintained by Jacuzzi, or request we remove your PII from Jacuzzi’s database, please send an email to [email protected]. You may also contact us by mail at:

Jacuzzi Brands LLC
13925 City Center Drive, Suite 200
Chino Hills, CA 91709

By telephone at: 1 (866) 234-7727.

In your inquiry please specify sufficient information such that Jacuzzi is able to identify who you are and locate your PII, including without limitation your name and your email address. Jacuzzi may require additional information from you to verify your identity before we can respond to your request.


Jacuzzi uses the services of advertising networks to show you Jacuzzi advertisements on third party websites based on your visit to a Jacuzzi Website or your interactions with Jacuzzi online advertisements placed on third party websites. We may receive information from our third party advertising partners regarding how you interacted with Jacuzzi advertisements; however, normally it will not be possible for us to identify you personally.

We may also display interest-based ads to you when you are using Facebook or other social media platforms.  We do this using tools that Facebook or those platforms makes available to us.  We convert your email address or telephone number into a unique number that Facebook uses to match to unique numbers that Facebook generates from information you provided to Facebook.  We also use Facebook pixel tags on our website that allows Facebook to recognize that you visited our website.  These tools allow Facebook to show you Facebook Ads from Jacuzzi and will provide us with analytics information regarding the effectiveness of our Facebook Ads. 

Choices About Advertising.

Although it is our hope that you find the display of advertising to you based on your browsing interests valuable, if you would prefer not to participate in the services offered through these solutions, you can opt-out of this activity by vising the Network Advertising Initiative at

We use OwnerIQ to assist us in our advertising and cross-device identification programs. If you would like to opt-out, you may also visit

You may opt-out of customized ads from Jacuzzi on Facebook by adjusting your Facebook Ads setting on Facebook, or by selecting “Why am I seeing this” in the Facebook Ad from Jacuzzi and following the instructions to opt-out.

You may also visit the Digital Advertising Association ( or the Digital Advertising Association of Canada ( for more information on interest-based advertising and to access opt-out tools.


By using any Jacuzzi Website or by submitting PII to Jacuzzi, you consent to Jacuzzi’s collection and use of PII consistent with this Privacy Policy. Jacuzzi reserves the right in its sole and absolute discretion to modify any provision in this Privacy Policy at any time and for any reason consistent with applicable law, and you agree to be bound to any such modification to the same extent as if the modification had been made before you submitted PII to Jacuzzi. If Jacuzzi modifies this Privacy Policy, (a) Jacuzzi will post the revised privacy policy on each Jacuzzi Website, and (b) the modification shall automatically take effect when the modified privacy policy is first posted.

How to Contact Us

If you have any questions or suggestions regarding this Privacy Policy or if you wish to ask us to remove or delete your PII, please contact us at [email protected] by email or by telephone at (866) 234-7727 or by mail at Jacuzzi Brands LLC 13925 City Center Drive, Suite 200 Chino Hills, CA 91709.


If you are a California resident, you can request a notice disclosing the categories of PII Jacuzzi has shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to:

Jacuzzi Brands LLC
13925 City Center Drive, Suite 200
Chino Hills, CA 91709

Email: [email protected] 

Telephone: 1 (866) 234-7727

Please allow 30 days to respond to your request.


Jacuzzi® is the name that defines the hot tub experience. Social and private, fun and relaxing, Jacuzzi completely satisfies and leaves you wanting more. Known for innovation, Jacuzzi is the company that started the modern hot tub industry.

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