Jacuzzi Hot Tub Blog

If you want to learn about Jacuzzi hot tubs you've come to the right place. The Jacuzzi hot tub blog is a one stop shop for everything you need to know before, during and after you have purchased your Jacuzzi hot tub. Browse our recent posts below to see what's new.

The Jacuzzi Warranty and How It Covers Your Hot Tub

Jacuzzi offers the best comprehensive hot tub warranty in the industry. Our spas are made with the highest quality materials and engineering, and we stand behind our products. While each collection has a specific warranty, here are some of the general ways the Jacuzzi® Brandy warranty supports your hot tub’s excellence.

Shell Surface and Structure

Your warranty covers blistering, cracking, or delaminating of the interior surface of the spa. It also covers the shell in case of water leaks. To ensure your warranty covers your hot tub, use appropriate cleaning materials, as damage caused by improper care is not covered.

Equipment and Controls

Our industry-leading warranty covers your hot tub in cases of pump, heater, and control system malfunctions; for example, failure of the seals around the pump or a broken heating coil. The defect must be caused by a deficiency in the workmanship or materials. Thus, things like activating the jets without sufficient water, which can damage the pump, would not be covered by the warranty.


The warranty covers your ProEndure™ synthetic cabinets in cases of failure that would not have occurred in properly constructed cabinetry. This does not cover normal wear and tear of the finish, however, with minimal maintenance your spa skirt will stay looking fresh for years.


Like the shell, your hot tub’s plumbing components are covered in case of leakage or cracking due to a defect in the materials or the way they were crafted. One common way to damage your plumbing that would not be covered is to let your hot tub freeze—yes, it happens! Keep your water circulating or drain and winterize your spa.

What You Can Do

Ensure you maintain proper water chemistry, clean with appropriate materials, and use Genuine Jacuzzi® Hot Tub parts when necessary. This is not only important for keeping your spa under warranty, but also for your own personal enjoyment of your investment.

Thanks to your warranty, your Jacuzzi® Hot Tub dealer will be able to help you coordinate with authorized service technicians to repair any damage or defects. Your hot tub warranty, plus proper care and maintenance, will give you peace of mind that your new investment provides you with years of enjoyment. Talk to your local dealer if you have questions.

Jacuzzi Expert Q&A: Tracine Marroquin

For the next installment in our series of interviews with Jacuzzi employees, we spoke with Tracine Andrus Marroquin, Vice President of Product Marketing, Hot Tubs. Tracine has more than 15 years of experience in sales, marketing, and new product development. The majority of her career and professional passion has been devoted to product marketing, where she has led the development of products for brands including Black & Decker, Craftsman, and Jacuzzi. She is the proud mother of two young daughters and lives with her family in Orange County, California.


Q: How long have you worked at Jacuzzi? What’s your role?

Tracine Marroquin (TM): Throughout my nearly seven years with the company, I have served as Director of Marketing for both the Jacuzzi® Luxury Bath and the Hot Tub division of Jacuzzi® Group Worldwide. I am now Vice President of Marketing for Hot Tub Products.

Q: Briefly explain what you do on a daily basis.

TM: As the leader of our Product Marketing and Industrial Design Teams, I work as the spokesperson for our end-customer in the development and management of our product lines. Spanning multiple brands and price points, my challenge is to ensure that our products do more than just meet the market segment needs. As the voice of this customer experience, my team is charged with knowing the competitive landscape inside-and-out, and to balance that information with the input we get direct from end-consumers in our ‘voice of the customer’ research.

Q: What is one of you biggest goals for 2015?

TM: With the recent launch of the J-500™ Collection, our immediate focus is on ensuring the success of the new line. Additionally, we are working on the next wave of new products to launch in the coming years.

Q: What are the main differences between the Hot Tub Collections?

TM: You will notice several differences as you scan the Hot Tub Collections in the Jacuzzi® Product Line. They fall into a few key categories:

Experience– Our patented PowerPro® Jets are used on the J-500™, J-400™, J-300™, and J-LX® Collections. These jets are only found on Jacuzzi® Hot Tubs and were developed by us for very specific purposes. You will find very specific seat layouts that cater to particular muscle groups. The J-200™ Collection features jets that we are happy to place in a Jacuzzi® Brand Hot Tub, but do not have the unique features and performance of the PowerPro® Jets used in the higher collections. Lighting and water features differentiate the Collections and enhance the experience.

Controls and Programmability –  The control systems differ greatly in our Collections and you will notice as you move up the line, you not only get additional design elements such as backlighting and color screens, but you also get added features.

Design and Appearance – As is evident by the striking design of the J-500™ Collection, the overall look of the models become more unique as you move up the product line as well. The controls, equipment, and expertise needed to mold products with these details cannot be duplicated.

Q: How do you recommend shoppers narrow down the choices between models?

TM: An obvious first step is to determine if your property offers any space limitations. Once you’ve decided on a size range, you can focus on how you want to use your tub. Relaxation? With the family? Hydromassage therapy? For just the two of you? As a design feature of your yard? A sales associate in a dealer showroom can help you determine the best model for you and your family. I highly suggest sitting in a wet or dry hot tub to help make that final decision. It will be clear why Jacuzzi® Brand Hot Tubs offer the best in comfort, hydromassage and more.

If you want to read more stories like Tracine’s, check out our feature on Erica Moir, Vice President of Marketing and New Product Development for Bath.

Jacuzzi Expert Q&A: Erica Moir

Last month we introduced you to our series featuring Jacuzzi employees and their answers to top questions. Our first employee spotlight was focused on Larry Ovalle, Director of Product Marketing, Hot Tubs, and this time around we have someone new for you to meet. We’d like to introduce you to Erica Moir, Vice President of Marketing and New Product Development for Bath.

Erica_Moir headshot 

Q: How long have you worked at Jacuzzi?

Erica Moir (EM): I’ve been with Jacuzzi for more than 10 years as Vice President for New Product Development and Design, as well as Vice President of Design and Development in both the spa and bath divisions.

Q: Can you give us a quick explanation of what you do on a day-to-day basis?

EM: My main focus is to define the broad scope of the Jacuzzi® Luxury Bath product line. By attending global shows, I stay abreast of evolving consumer expectations and keep a finger on the pulse of design trends. Trend research also involves looking outside of our industry for inspiration in launching new products that will complement our current product lines.

Q: What is so special about Jacuzzi® Brand jets?

EM: Jacuzzi® Jets are exclusive. We have been developing hydromassage jets since the invention of our original J-300™ Pump in 1956. Our PowerPro® Jet systems exploit the Venturi Principle to deliver what we call Jacuzzi® Aqualibrium™—the perfect mix of air and water.

Q: If a hot tub or bathtub has more jets than another one, does that mean it’s a better model?

EM: More jets do not equal a better hydromassage. We put a lot of thought and effort into positioning our fully adjustable jets in the right locations.

Q: Why is Jacuzzi® Brand hydromassage better than competitors?

EM: At Jacuzzi, hydrotherapy and hydromassage are what makes us who we are; and that’s why we are committed to raising the bar when it comes to performance.  We continue to advance our highly engineered jets as well as develop other innovative water experiences. Wellness will eternally define the Jacuzzi® Brand.

Q: What is the most popular bathtub style?

EM: Our bathtubs are available by experience: Salon® Spa, Pure Air®, Whirlpool and Soaking. Whirlpool continues to be our signature product. We’ve also noticed a rising trend in freestanding bathtub designs and continue to expand our offering in this space.

Q: Do you have any new bathtub models that you’re excited about introducing?

EM: Starting this spring, we plan on launching several new models, some of which will expand our current product lines, and others that will introduce new product lines to the Jacuzzi® Luxury Bath portfolio.

Q: What are your goals for 2015?

EM: Last year we successfully launched eight new products, and we plan to be just as productive this year.

Q: What is the one thing you think is most important for customers to know?

EM: We believe that the experience of hydrotherapy can not only be improved, but perfected. We know your time is precious; we want the “escape” you find in our products to be an amazing one.

About Erica Moir

With a strong background in product and category knowledge, Erica has worked at Jacuzzi in several key product roles over the past 15 years, both in the Spa and Bath Divisions. She earned two bachelor’s degrees from Fanshawe College and the University of Windsor.

Stay tuned…next month we’ll have another Q&A with a Jacuzzi expert!

Jacuzzi® Hot Tubs Announces the 2014 Dealer Awards

Annual award recipients presented at the 2015 Jacuzzi® Dealer Conference

Chino Hills, CA (April 3, 2015) – Jacuzzi® Hot Tubs, the industry’s leading hot tub brand, announced their 2014 Dealer Award winners, presented to the recipient at the 2015 Jacuzzi® Dealer Conference in Anaheim, California earlier this year. Recipients included Dealer of the Year Award winner Allstate Home Leisure, Hall of Fame Award winner Brad Cox with Paradise Valley Spas, and Best New Jacuzzi® Dealer of the Year Jacuzzi Hot Tubs of Portland.

2014 Dealer of the Year Award – Allstate Home Leisure

The prestigious 2014 Dealer of the Year Award was presented to Allstate Home Leisure, with locations in Ann Arbor, Livonia and Novi in Michigan. The Dealer of the Year Award recipient is awarded with consideration for key attributes such as outstanding customer service, collaborative marketing efforts, promotions and publicity representing great ambassadorship for the brand, leadership in the market, exceptional sales growth and more.

2014 Hall of Fame Award – Brad Cox, Paradise Valley Spas

This year, the 2014 Hall of Fame Award was presented to Brad Cox at Paradise Valley Spas, located in the Bay Area near San Francisco, California. Focusing on offering the best hot tubs and hot tub products in the industry, Paradise Valley Spas prides themselves on providing the best customer service experience anywhere. The Hall of Fame Award is selected based on 10 or more years of experience with the Jacuzzi® Brand, professional and positive representation of the hot tub industry, promotion of the benefits of hot tub ownership, partnership, proven ambassadorship for the Jacuzzi® Brand and is a measureable leader in the market.

2014 Best New Jacuzzi® Dealer of the Year – Jacuzzi Hot Tubs of Portland

At the 2015 Jacuzzi® Dealer Conference, Jacuzzi Hot Tubs of Portland earned the 2014 Best New Jacuzzi® Dealer of the Year award based on volume of Jacuzzi Brand sales in the United States during the first year the dealership has offered Jacuzzi® Brand Hot Tubs. With an emphasis on offering products that improve the quality of life for any lifestyle and budget, Jacuzzi Hot Tubs of Portland is part of the Oregon Hot Tub family of stores.

About Jacuzzi® Hot Tubs

Jacuzzi Hot Tubs is committed to creating products that focus on health and wellbeing through Jacuzzi® Aqualibrium™ — the perfect mix of air and water. Backed by nearly 60 years of product engineering, every Jacuzzi® Hot Tub is designed around the purposeful placement of our exclusive PowerPro® Jets and delivers an unrivaled hydromassage only available from the Jacuzzi® Brand. For more information, visit or contact us at 1-866-234-7727.

About Allstate Home Leisure

Allstate Home Leisure is located in South East Michigan with four locations. Selling hot tubs, billiards, pools, patio and fireplaces since 1993, the company continues to focus on putting the best group of customer advocates together for sales, service and delivery and continually improving customer experience. To learn more about Allstate Home Leisure, please visit

About Paradise Valley Spas

With eight locations serving the entire San Francisco Bay Area, Paradise Valley Spas offers Jacuzzi® Brand Hot Tubs and Sundance Spas®. Established in 1985, this Northern California hot tub store focuses on giving every customer the best customer service experience and offering the best line of spas and spa products in the industry. To learn more about Paradise Valley Spas, please visit

About Jacuzzi Hot Tubs of Portland

Located in Portland Oregon, Jacuzzi Hot Tubs of Portland offers hot tubs, swim spas, saunas, Big Green Egg Grills, massage chairs, water care chemicals and products and accessories. As part of the Oregon Hot Tub family founded in 1979, you can learn more about Jacuzzi Hot Tubs of Portland at,, or

4 Truckload Sales This Weekend!


  1. Whitby, ON, L1N 9S2
  2. Cowansville, QC, Canada
  3. Wenatchee, WA 98801
  4. Pueblo, CO 81008

For more info visit

Key Model Sale

To find out more about this special offer and experience the full line of high-quality Jacuzzi Hot Tubs, visit your local dealer today

Key Model Sale

Truckload Sales This Weekend!

3/15/13- 3/24/13
The Jacuzzi Hot Tub BIG RIG Event -2012 Model Inventory Reduction Sale
3073 North Service Road
Burlington, ON L7N3G1

3/15/13 – 3/17/13
13686 Research Blvd
Austin, TX 78750

3/15/13 – 3/17/13
8005 161st Ave NE
Redmond, WA 98052

Hot Tub Sale Near You!

3 Jacuzzi hot tub promotional events going on now!

2/27/13- 3/3/13
282 N. Hubbards Lane
Louisville, KY 40207

2/28/13- 3/3/13
Ideal Home Show
Careport Centre
270 Longwood Rd S.
Hamilton, ON

3/1/13- 3/3/13
2114 17th Street
Sarasota, FL 34234

visit for more information

Central Ontario Boat Show- Hot Tub Sale Starts Today!

Jacuzzi Hot Tubs Ontario will be exhibiting at the Central Ontario Boat Show, held at the The Careport Expo Centre. View their large display of the most popular Jacuzzi spas today until Monday, booth #180.

February 15-18, 2013
Central Ontario Boat Show
The Careport Expo Centre
270 Longwood Road South
Hamilton, ON, L8P 0A3

Inventory Reduction Hot Tub Sale Starts 2/1/13

Web Banner

For a limited time only, receive up to $500 OFF, or 0% FINANCING FOR 18 MONTHS with the purchase of select models!*

To find out more about this special offer and experience the full line of high-quality Jacuzzi Hot Tubs,visit your local dealer today.

Promotion valid February 1 – February 28, 2013.

*Not valid with other promotional offers. Restrictions apply. See participating dealers for details. Financing available on approved credit.

Bring Home a Hot Tub for the Holidays!

Special 0% Financing for 36 Months – Limited Time Offer

No matter what the weather, you can count on warm winter holidays when there’s a new Jacuzzi® hot tub in the backyard! From now until December 1, we’re offering qualified buyers their choice of either 0% APR financing for 36 months or a new Apple® iPad. (A savvy gift idea.)

Your new Jacuzzi hot tub will give family and friends a wonderful place to hang out and relax during gatherings at your home. And at this hectic time of year, you’ll love the relaxation and hydrotherapeutic benefits of soaking in your hot tub, every day. When schedules are packed with work, shopping, after-school events and parties, a warm-water massage can help you wind down, loose the tension in your neck and back, and sleep better at night.

The Hot Tubs for the Holidays promotional offers are available for a limited time only, now through December 1, 2012. To find out more about this special offer and experience the full line of high-quality Jacuzzi Hot Tubs,visit your local dealer today.

Promotion valid November 1 – December 1, 2012.

Find a Dealer

*Not valid with other promotional offers. Restrictions apply. See participating dealers or click here for complete terms and conditions (U.S. and Canada). Financing available on approved credit.

TWO Jacuzzi Hot Tub Truckload Sales Today!

The Jacuzzi® hot tub truckload sale is traveling across the country with factory-direct savings. Get the hot tub of your dreams and SAVE UP TO 50%!

Event dates and locations:

July 6-8
Paradise Valley Spas
3278 Almaden Expressway
San Jose, CA 95118

July 5-9
Twin City Jacuzzi
Rosedale Mall
At Highway 36 and Fairview (next to Macy’s)
10 Rosedale Center
Roseville, MN 55113

See New Jacuzzi Hot Tubs and Get Expert Advice

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